Post Engagement Evaluation - Wurundjeri Woi Wurrung Cultural Heritage Aboriginal Corporation

The Wurundjeri Council service I/our organisation engaged was...	Welcome to Country Smoking Ceremony Dance Performance Didge/Yidaki Preschool EducationPrimary School Education Secondary School Education Indigenous Cultural Awareness Training (ICAT) Other Education Language & Naming Services/Message Stick Cultural Consultation Services Heritage Unit - Cultural Values Recording Other

The following questions relate to the organisation of the service:

Ease of Communications

My communications, both phone and email, were promptly responded to:

Strongly Agree

Agree

Undecided

Disagree

Strongly Disagree

Communication Conduct

The representative and/or Elder I primarily dealt with had a professional communication manner:

Strongly Agree

Agree

Undecided

Disagree

Strongly Disagree

Knowledge

The Wurundjeri Council representative and/or Elder I primarily dealt with was knowledgeable:

Strongly Agree

Agree

Undecided

Disagree

Strongly Disagree

Speed of Service Delivery

The time between lodging my request and service delivery met the timeframe I supplied to Council:

Strongly Agree

Agree

Undecided

Disagree

Strongly Disagree

Informative

I/our organisation found the information supplied in relation to the services helpful and concise:

Strongly Agree

Agree

Undecided

Disagree

Strongly Disagree

The following questions relate to the supplied service. Please answer all questions that are applicable.

Event
(Education, Welcome to Country, Smoking Ceremony, Dance Performance, Didge/Yidaki)

The Wurundjeri representative/s who delivered the performance or ceremony demonstrated a professional conduct:

Strongly Agree	Agree	Undecided	Disagree	Strongly Disagree	N/A
Comments

Event
(Education, Welcome to Country, Smoking Ceremony, Dance Performance, Didge/Yidaki)

The Wurundjeri representative/s who delivered the performance or ceremony were on time and prepared:

Strongly Agree	Agree	Undecided	Disagree	Strongly Disagree	N/A
Comments

Event
(Education, Welcome to Country, Smoking Ceremony, Dance Performance, Didge/Yidaki)

The performance or ceremony was engaging:

Strongly Agree	Agree	Undecided	Disagree	Strongly Disagree	N/A
Comments

Event
(Education, Welcome to Country, Smoking Ceremony, Dance Performance, Didge/Yidaki)

The service delivered met my expectations in terms of performance/duration/content:

Strongly Agree	Agree	Undecided	Disagree	Strongly Disagree	N/A
Comments

Service
(All services)

The service/s supplied as part of our engagement with Wurundjeri Council was/were appropriate and met our needs:

Strongly Agree	Agree	Undecided	Disagree	Strongly Disagree
Comments

Appropriateness
(All services)

The service/s supplied as part of our engagement with Wurundjeri Council was/were appropriate and met our needs:

Strongly Agree	Agree	Undecided	Disagree	Strongly Disagree
Comments

Expectation
(All services)

The service provided matched or exceeded my expectations created during booking/consultation:

Strongly Agree	Agree	Undecided	Disagree	Strongly Disagree	N/A
Comments

Result
(All services)

The service has enhanced my knowledge of the Wurundjeri people:

Strongly Agree	Agree	Undecided	Disagree	Strongly Disagree	N/A
Comments

Satisfaction
(All services)

I was satisfied with the performance and/or service provided:

Strongly Agree	Agree	Undecided	Disagree	Strongly Disagree
Comments

Value for Money
(All services)

I/our organisations thought the service was good value for money:

Strongly Agree

Agree

Undecided

Disagree

Strongly Disagree

Improvement
(All services)

The service provided could be improved:

Recommendation
(All services)

I/our organisation would recommend Wurundjeri Services to work colleagues, other organisations...

Strongly Agree

Agree

Undecided

Disagree

Strongly Disagree

Please let us know if there are any other thoughts you'd like to share about your experience of engaging with Wurundjeri Tribe Land Council: